Delivery / Shipping Policy

Processing Time

All orders placed with i-Sparkle Accessories and Cosmetics are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. During festive seasons or periods of high order volume, processing times may be slightly extended; customers will be notified in such cases.

Shipping Options & Delivery Time

We aim to deliver your accessories and beauty products safely and on time. Our shipping partners ensure secure handling and doorstep delivery. Estimated delivery times based on location are as follows:

• Within Chennai: 1–2 business days
• Within Tamil Nadu: 2–4 business days
• Across India: 4–7 business days (depending on your location)

These delivery times are estimates and may vary due to courier network delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and order value. We may offer free shipping on eligible orders during promotions — such offers will be clearly displayed on our website. Additional courier surcharges may apply for remote locations.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking details. Use the tracking number to monitor your shipment on the courier partner’s website.

Delivery Delays

While we strive to meet estimated delivery timelines, external factors such as weather, courier delays, strikes, or incorrect shipping details may affect delivery. In case of a major delay, our team will notify you via WhatsApp or email with updated information.

i-Sparkle Accessories and Cosmetics is not responsible for delays caused by third-party courier partners once the shipment has been handed over for delivery.

Failed Deliveries & Reattempts

If a delivery attempt fails due to an incorrect address, customer unavailability, or other issues, the courier will usually reattempt delivery. If the parcel is returned to us after multiple failed attempts, we will contact you to arrange reshipment; additional shipping charges may apply.

Damaged, Missing, or Lost Packages

If your order arrives damaged, please record a clear unboxing video and contact us immediately with the evidence. Our team will review the details and provide a resolution such as a replacement or refund (subject to our Refund Policy). For lost packages, we will coordinate with the courier partner to locate or compensate the shipment where possible.

International Shipping

At present, i-Sparkle Accessories and Cosmetics delivers only within India. We plan to enable international shipping in the future — please check back for updates.

Returns & Exchanges

Please refer to our Cancellation and Refund Policy for details on return eligibility and procedures.

Contact Information

For queries about delivery, shipping updates, or tracking issues, please reach out to our support team:

• Company Name: i-Sparkle Accessories and Cosmetics
• Address: Chennai, Tamil Nadu, India
• Phone: +91 95000 89886
• Email: i-Sparkle@gmail.com
• WhatsApp: +91 95000 89886

Thank you for choosing i-Sparkle Accessories and Cosmetics. We are committed to ensuring your items reach you securely and on time.